638 East Fifth Avenue
    Columbus, OH 43201-2965
    Phone:    (614) 421-0860
    Fax:        (614) 421-0865
    Email:     webmaster@mcrservices.com

What kind of information do you gather about me when I visit your site?

We do not obtain any personally identifying information about you when you visit our site—unless you choose to provide it to us.

Every time your browser requests a page from a Web site, it sends the server the following information: your current Internet address (this is usually a temporary address assigned on-the-fly by your Internet service provider when you log in), the URL of the page you are currently viewing, the URL of the page your browser is requesting and the name and version of your browser. Frequently, it also sends the server a cookie, a tiny file that your browser stores in your computer, plus any other parameters needed to properly define the request.

When you visit our site, we may use a cookie. Cookies can provide the user with certain advantages. As an example, when you visit a webpage on our site, this information can be bundled into a cookie and sent back to your PC. The next time you visit, your browser sends the cookie back to our server, which uses the data to help load the webpage faster. We do not store this information on our server. There is no personally identifying information in the cookie and it usually expires after a few days. It's simply there to make your visit more efficient and is a common—nearly universal—website tool.

How do you ensure the security of any confidential information I may send?

Submitting personal or confidential information via a form on our Web site is secure. Only personnel authorized to use the data processed and stored by the company have access to this information.

How can I update or change the information I have provided you?

You can email us or write to the addresses above. For any change of address or name, we ask that you write rather than using email.

How can I arrange to have my information deleted from your files?

You can email us or contact us by regular mail at the address above.

What do you do with information I send you by email?

We read every message that is sent to us at our online email addresses and forward these to the appropriate area of the company if a response is needed. Email messages sent directly to individuals at MCR Services, Inc. are handled by these individuals directly.

We do not share your email address with any third parties for unsolicited email communications; we use your email address only to respond to your requests.

How secure are these email exchanges?

As always, please remember that email sent over the Internet may be neither private nor secure. If you need to send confidential information and are unsure about any Website's security, please consider communicating the information by phone or by regular mail. 

All of our dynamic, online forms are also available in .pdf format for printing hard copies for you to then submit by fax or by regular mail.

How can I guard my privacy on the Internet?

Email on the Internet is not secure unless you are using a special secure email program.

If any organization or individual asks you for confidential information—for instance, your social security number or a bank or credit card account number—you should check to make sure that the organization or individual needs the information in order to conduct business with you and guarantees the security of the information during transmission.

You may also want to verify the identity of the organization to which you are sending information.  Most legitimate sites have extensive company information available for your review online, and also have full contact information, including phone numbers, fax numbers and references.

Also, remember to protect the information you store on your own computer by using a password when possible. Change your passwords often, choose strong passwords, and never give them to anyone you do not trust absolutely.